In 2003, The Best Practices Institute surveyed nurses from across the country in different hospitals in varying geographic settings, patient acuity rates, bed utilization, and patient throughput. The results of this study formed the basis of an online nurse group, nursesareheard and also Louis Carter's Master's Thesis at Columbia University on nurse satisfaction in hospitals. Now, the basis for this study is being extended into more in-depth analysis of America's practices for changing and developing leaders at all levels of the hospital with extraordinary results in patient-centered care and employee satisfaction.  This study created by Louis Carter, now Vice President of Research of Linkage, Inc. and founder of BPI/BPP is in its first stage of creation. If you are a hospital executive, click here for more information on our first surveying stage of the study. For more detailed information on this study, contact BPI/BPP directly at: 888-895-8949. The in-depth details of this study are included for members and clients of BPI/BPP only.

) What is your nursing specialty/division?

 
(The last five responses are given)
 
Pediatrics and Urology/General surgery
emergenc
surgery
Progressive Care/Telemetry
urgent care


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2) What is your e-mail address?

 

3) What hospital do you work for?

 
(The last five responses are given)
 
Olathe Medical Center
reading
Northern Hospital of Surry County
St. Clare Tacoma, Washington
dorn va cola sc


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4) Approximately how many employees work in the hospital?    Chart Wizard

 
<100
 
 36 (4.9%)
100-500
 
 125 (17.1%)
500-1000
 
 133 (18.1%)
1000-2000
 
 168 (22.9%)
2000-3000
 
 98 (13.4%)
3000-4000
 
 54 (7.4%)
4000-8000
 
 52 (7.1%)
8000-12,000
 
 31 (4.2%)
12,000-16,000
 
 15 (2.0%)
16,000 +
 
 21 (2.9%)

5) Are you part of a union?    Chart Wizard

 
Yes
 
 182 (23.7%)
No
 
 587 (76.3%)

6) Rate the following questions about your workload, on a scale of 1-10, with 1 being the least degree and 10 being the highest degree for each question.    Chart Wizard

 
To what degree do you feel that your workload affects your ability to provide the highest quality of patient care?
 
Average Score: 8.43 / 10  (View Distribution)
To what degree do you feel that your workload is manageable?
 
Average Score: 5.74 / 10  (View Distribution)
To what degree do you feel your work is related to your job description?
 
Average Score: 7.15 / 10  (View Distribution)

7) I am satisfied with my salary.    Chart Wizard

 
True
 
 287 (37.4%)
False
 
 480 (62.6%)

8) My salary is competitive with other hospitals.    Chart Wizard

 
True
 
 457 (60.1%)
False
 
 303 (39.9%)

9) I am provided with formalized training or coaching on my 401(k) investing from an external investment management professional.    Chart Wizard

 
Yes
 
 345 (45.3%)
No
 
 416 (54.7%)

10) If you answered yes, to the last question... My 401(k) education fully informed me of my investment options and long-term investment and retirement planning needs.    Chart Wizard

 
Yes
 
 252 (61.9%)
No
 
 155 (38.1%)

11) My employee benefits fit my specific needs.    Chart Wizard

 
True
 
 421 (55.2%)
False
 
 341 (44.8%)

12) I am rewarded in such a way that I feel motivated to perform the work expected.    Chart Wizard

 
True
 
 288 (37.8%)
False
 
 473 (62.2%)

13) If you answered true to the last question, what are some of the following rewards that affect your motivation at work?    Chart Wizard

 
401 (k)
 
 129 (22.5%)
Health Insurance
 
 179 (31.2%)
Child Care
 
 21 (3.7%)
Other
 
 244 (42.6%)

14) If Other, please specify.

 
(The last five responses are given)
 
Teamwork on the unit
My rewards come from my patients and internal on how I feel I took care of them with quality.
desire to help others, ability to use my mind and body to work, satisfaction of doing a job well
i have been an LPN for 10 years working in CCU now that i'm getting my RN i'm only getting a dollar more an hour
A great deal of satisfaction in my ability to care for very ill pts. I am proud to work here.


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15) If you answered true to Question 12, what are some of the following rewards that affect your motivation at work?    Chart Wizard

 
401 (k)
 
 146 (15.4%)
Health Insurance
 
 200 (21.2%)
Child Care
 
 23 (2.4%)
Pre-paid legal
 
 22 (2.3%)
long-term disability
 
 137 (14.5%)
short-term disability
 
 117 (12.4%)
college tuition plans
 
 149 (15.8%)
profit sharing
 
 29 (3.1%)
Other
 
 122 (12.9%)

16) If Other, please specify.

 
(The last five responses are given)
 
job security
This question is Redundant..see 14.
One to one verbal recognition and individualized privileges
benefits do motivate me but you are not listing all of the ones needed. Higher salaries, better working conditions, better retirement benefits
Prescription med coverage/medical spending reimbursement


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17) If benefits do not motivate you to perform in your job, what other factors motivate you?    Chart Wizard

 
Clear Goals and Expectations
 
 347 (18.1%)
Clear Path to attain goals and performance expectations
 
 281 (14.7%)
Mentorship
 
 188 (9.8%)
Coaches to attain goals
 
 98 (5.1%)
My manager
 
 235 (12.3%)
Helping Patients
 
 575 (30.0%)
Other
 
 190 (9.9%)

18) If Other please specify.

 
(The last five responses are given)
 
self
Others I work with on the team
Making a difference in people's lives
An opportunity to develop academically and to make myself more marketable
money


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19) Please rate the following questions about your performance ratings, on a scale of 1 - 10 with 1 being you least strongly believe to be true, and 10 being you most strongly believe to be true.    Chart Wizard

 
I understand my performance ratings and how to advance based on these ratings.
 
Average Score: 6.55 / 10  (View Distribution)
I am given clear feedback and direction on how to advance.
 
Average Score: 5.21 / 10  (View Distribution)
I am given feedback on my performance on a regular basis.
 
Average Score: 5.59 / 10  (View Distribution)
Performance evaluations provide me with appropriate feedback to advance and perform better on my job.
 
Average Score: 5.15 / 10  (View Distribution)

20) Please rate the following questions about your relationship with managers, on a scale of 1 - 10 with 1 being you least strongly believe to be true, and 10 being you most strongly believe to be true.    Chart Wizard

 
My manager takes the time to provide adequate supervision.
 
Average Score: 5.20 / 10  (View Distribution)
My evaluation provides me with feedback on my performance.
 
Average Score: 5.65 / 10  (View Distribution)
My manager believes in my ability to get the job done and that I am self-motivated by my work.
 
Average Score: 7.79 / 10  (View Distribution)
My manager has adequate supervisory/management skills.
 
Average Score: 6.06 / 10  (View Distribution)
My manager provides a balance between patient-focused and financial issues.
 
Average Score: 5.64 / 10  (View Distribution)
My manager ensures that the patient comes first over issues of conflict among staff.
 
Average Score: 6.50 / 10  (View Distribution)
I appreciate and respect my manager.
 
Average Score: 6.58 / 10  (View Distribution)
My manager takes too much time to make decisions, negatively impacting my ability to perform in my job.
 
Average Score: 4.37 / 10  (View Distribution)
Management communicates effectively with me.
 
Average Score: 5.19 / 10  (View Distribution)
Bureaucracy takes up too much time in the patient-care process.
 
Average Score: 7.35 / 10  (View Distribution)
Patients are given first priority over all management issues.
 
Average Score: 5.24 / 10  (View Distribution)
My manager is ethical and honest in his/her practices.
 
Average Score: 6.81 / 10  (View Distribution)
My manager unnecessarily micromanages my work.
 
Average Score: 3.73 / 10  (View Distribution)
My manager makes his/her expectations of me clear.
 
Average Score: 6.04 / 10  (View Distribution)
I trust my manager.
 
Average Score: 6.11 / 10  (View Distribution)
What my manager says he/she does is what he/she will do.
 
Average Score: 6.04 / 10  (View Distribution)
My manager respects my need to balance my work and personal life.
 
Average Score: 6.16 / 10  (View Distribution)
My manager sets a clear path for me to achieve my goals.
 
Average Score: 5.33 / 10  (View Distribution)

21) I am provided with a mentor.    Chart Wizard

 
Yes
 
 117 (15.5%)
No
 
 639 (84.5%)

22) I have an informal mentor.    Chart Wizard

 
Yes
 
 406 (53.5%)
No
 
 353 (46.5%)

23) There is sufficient time during work hours to keep up on medical trends.    Chart Wizard

 
Yes
 
 143 (18.8%)
No
 
 616 (81.2%)

24) I am provided coaching on specific developmental needs.    Chart Wizard

 
Yes
 
 280 (37.0%)
No
 
 476 (63.0%)

25) I am provided with opportunities to take formalized professional and career development training programs.    Chart Wizard

 
Yes
 
 507 (66.4%)
No
 
 256 (33.6%)

26) I am given time to learn and practice new patient-centered care techniques.    Chart Wizard

 
Yes
 
 321 (42.8%)
No
 
 429 (57.2%)

27) Please rate the following questions about teamwork, respect, and community, on a scale of 1 - 10 with 1 being you least strongly believe to be true, and 10 being you most strongly believe to be true.    Chart Wizard

 
There is conflict among members of my team.
 
Average Score: 6.48 / 10  (View Distribution)
Doctors and other staff members respect me.
 
Average Score: 7.53 / 10  (View Distribution)
I respect doctors and other staff members.
 
Average Score: 7.93 / 10  (View Distribution)
It is difficult to work with doctors.
 
Average Score: 4.85 / 10  (View Distribution)
Everyone understands the roles of each team member in delivering patient care.
 
Average Score: 5.96 / 10  (View Distribution)
I challenge patient issues when appropriate and necessary.
 
Average Score: 8.66 / 10  (View Distribution)
Doctors and other staff members appreciate my role on the team.
 
Average Score: 7.39 / 10  (View Distribution)
Doctors appreciate my role on the team.
 
Average Score: 6.95 / 10  (View Distribution)
Doctors invite my contributions to the team.
 
Average Score: 6.45 / 10  (View Distribution)
I feel like I am a significant part of the team.
 
Average Score: 7.31 / 10  (View Distribution)
There is an open line of communication among doctors and myself.
 
Average Score: 7.00 / 10  (View Distribution)
My team understands my perspectives and needs.
 
Average Score: 6.58 / 10  (View Distribution)

28) Why would you choose to leave your position within your hospital?    Chart Wizard

 
Compensation and Benefits
 
 315 (17.1%)
Respect, teamwork, and community
 
 302 (16.4%)
Management
 
 277 (15.1%)
Bureaucracy
 
 297 (16.2%)
Workload
 
 369 (20.1%)
Other
 
 279 (15.2%)

29) If Other, please feel provide a description of why you would choose to resign from your position.

 
(The last five responses are given)
 
location
job with less ethical conflict, less life & death work, place where doctors understand palliative care,& can deal with death as part of life
Salary is not competitive with other hospitals....salary is going up for new grads but not across the board... I have worked in my department for 3 years and new grads make only 75 cents less an hour then me and I have gotten my yearly 4% raise!
Although in an advanced practice nurse position, I am got given the opportunity to practice as such. It is a combination of respect, management, and bureaucracy - and personal attitudes to APN's
autonomy, either as a team member or with my own client base


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30) How would you describe the perfect working community at your hospital?

 
(The last five responses are given)
 
Getting enough pay and benefits and have enough staff to feel like I provide really good care to my patients
that each nurse could give adequate quality care to each patient
teamwork; a manager with more communication skills and managment that appeared more interested
I would like to see more nurses covering for each other. I always help out when ever I can but there are some people that would give you a hand if God commanded it.
a place where people work hard & support each other while providing the best care for the high risk neonate & the family, while respecting the dignity of every infant and not doing thingsd to them that will only prolong their suffering & require them to live a life of technology and handicap


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